Because I wrote a complaint letter to Safeway via their website today.
I guess that's just me. The Safeway in my town sucks. Seriously. I guess this was the trip that broke this camel's back, so to speak, so today I opted to let them know.
Christina suggested I post this on my blog so that others can learn how to write a complaint letter. I'm not sure this one qualifies as one of my better complaint letters (yeah, yeah, I write them often...) but I'll post it here anyway.
I don't understand why my local Safeway is such a terrible store. Nothing is ever in stock, the store is a wreck, even the Safeway branding inside the store is half missing -- it's like the Safeway that time forgot.
With all the competition in this area, I'm surprised at the horrible condition of this location. My checker said it best last night: "Well, I guess they don't want to spend the money to have items restocked in the evening."
It was 8:30 pm and the shelves were bare. No blueberries. No strawberries. Nothing but a few green bananas that even a chimp would turn down. The yogurt aisle was wiped clean, as was the frozen ice cream department (no sugar free, fat free fudgesicles for me...). I opted for frozen blueberries instead -- and even those were out of stock! My trip was a complete waste of time.
If this Safeway doesn't want to pay the money to keep its shelves stocked, then I don't want to pay the money to buy my groceries here. I'll be sure to frequent (the other two local stores) much more from now on.
What a disappointing store. Safeway should be ashamed.
So there you have it. My letter to Safeway. What can I say? When I get mad, I speak my mind. And for those of you who think I only send letters to complain, I have been known to send complimentary letters, as well...they're just not as much fun.